Teletrade Group HoldingTeletrade Group Holding

Overview

  • Teletrade Holding Group (THG) is an ISO 9001 certified Lebanese family owned, holding company with five autonomous subsidiaries, the oldest of which established in 1993, and each handling a specific portfolio of products and professional services, dedicated to a specific target market.
    The group operates within various industries, mainly Information and Communication Technology (ICT) and Security, and is now considered to be amongst the industry leaders. THG has only reach this far so by adopting strict values of professionalism and keeping quality and
  • customer satisfaction at the core of its strategy. Its 150+ employees from different IT fields and business sectors are continuously trained to stay abreast the latest trends and keep customers at the edge of technological developments. The products and services that the group offers mainly include wide-ranging lineups of IT Hardware and Accessories, System Software Licenses, Telecommunication Systems, Security Systems, Office Equipment, Consumer Electronics, and ICT Professional Services. Furthermore, each subsidiary targets one of three market segments:
  • 1) Small & Medium Businesses (SMB) as in direct end users requiring hardware solutions and professional services with ongoing support and fast call to action response times.
    2) Household Consumers as in direct end users requiring the trendiest consumer electronics and IT products for personal use.
    3) Dealers and Resellers requiring aggressive dealer prices and support.

Vision

Growing through continuous learning and improvement in the multiple areas of technology in general and Information and communication technology in particular, in the aim of better supporting people and businesses in making the most out of the latest technologies, and maintaining a world class standard of quality services.
Vision

Quality

  • Teletrade Holding Group is committed to apply a quality management approach and has, since the year 2005, applied the methods and models highlighted in the standards published by ISO, the International Organization for Standardization, specifically the 9001 standards.
  • The holding subsidiaries' sites, functions, products, services, and processes are periodically audited by SAI Global, a world leading certifying body, to ensure compliance. Opportunities for improvements are always suggested and taken into action, as such guaranteeing continuous improvement of the management system, eventually leading to increased customer satisfaction.
Quality

Quality Policy

  • Sustain customer loyalty and confidence, by consistently meeting their requirements under applicable legal norms.

    Conduct and ethical competition through which the aim would be to increase the customers' received value for money.

    Passionately energize and increase the sense of belonging of our human capital resources through training, development, and rewarding, as well as through creating the perfect work environment that would enable them to fulfill their potential.
  • Maintain a mutually beneficial relationship with partners and suppliers in the aim of extracting additional value for our customers.

    Continuously improve our internal processes so as to maximize the efficiency and effectiveness of the deployed resources.
Quality Policy

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Industry News

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Corporate News

  • Securatel at IFSEC INTERNATIONAL - LONDON on 17 – 19 JUNE 2014 read more
  • M2 now open in ABC Dbaye. read more
  • Teletrade Computer Systems receives certification to service HP’s IPG read more

Events

  • TCS and Securatel will participate in Project Lebanon 2014 Exhibition from June 3rd to June 6th . read more
  • Teletrade Holding participating in Horeca 2014 read more

Contact Us

Holding Corporate Headquarters

Bsalim, Edward Akl Bldg., Facing Primavera, 3rd Floor, Mount Lebanon, Lebanon
Open between 8:30 and 17:00, Monday-Friday; and Saturdays between 8:30 and 13:00 with the exception of July & August.
  • +961 4 723 523
  • +961 3 728 024
  • +961 4 715 810
  • 90-1995 Jdeidet El Metn, Beirut, Lebanon
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