Quality Standards
Since 2005, Teletrade Computer Systems has embraced quality in its core strategy and adapted its management system to reflect the international ISO 9001:2000 standards. In 2009, the system was updated to observe the newest ISO 9001:2008 standards, and was reaccredited subsequently. The company's internal processes are continuously reviewed and evaluated to improve efficiency and the quality of the products and services offered. The control and evaluation mechanisms give room for discovering inefficiencies, opportunities for improvement, and subsequently advancement will keep on taking place. Furthermore, a lot of attention has been placed on realigning the company's resources with the market, hence the extensive customer feedback channels which are integrated in all areas for a guaranteed indication of emerging customer requirements.

Teletrade Computer Systems - Quality Policy
We provide technological turnkey solutions and first rate services to small, medium, and large businesses in the Lebanese market.
We strive to continuously learn, anticipate, and improve to stay "in position" to provide the best possible customer experience.

We are committed to:

• Sustain our customers' loyalty and confidence, by consistently meeting their requirements under applicable legal norms.
• Conduct an ethical competition through which the aim would be to increase the customer's received value for money.
• Passionately energize and increase the sense of belonging of our human capital resources through training, development, & rewarding, as well as through creating the perfect work environment that would enable them to fulfill their potential.
• Maintain a mutually beneficial relationship with partners and suppliers in the aim of extracting additional value for our customers.
• Continuously improve our internal processes so as to maximize the efficiency and effectiveness of the deployed resources.